Valley Comfort & Drain: +$418k in 90 days.
A composite scenario built from a real shop profile: an 8-truck HVAC and plumbing company in Phoenix's East Valley doing $2.4M a year — six field techs, an install lead, a comfort advisor, one dispatcher, and an owner still answering night calls himself. Here's what 90 days on ServiceCore360 changes.
The starting point
Valley Comfort & Drain wasn't failing — it was leaking. Booking lived in one person's head, the whiteboard couldn't survive an emergency call, estimates went out and were never chased, and the maintenance-plan binder hadn't been opened since spring.
- Roughly 1 in 5 after-hours calls went to voicemail — and to competitors
- $260k in open estimates with no follow-up owner
- Membership renewals handled "when someone remembers"
- Routes built by gut, techs crossing the metro twice a day
The 90-day rollout
Weeks 1–2: migration, price book and zone setup. Weeks 3–4: office live on the board, techs live on the app. Weeks 5–8: agents switched on one department at a time. Weeks 9–12: both recurring engines running and the owner's dashboard driving the Monday meeting.
- Zero downtime — old system ran in parallel for two weeks
- Field adoption in days, not months — techs kept the app because it shortened paperwork
- Agents introduced gradually so the team could watch them earn trust
Where the $418,000 comes from.
Annualized run-rate gains measured at day 90 against the prior year — same eight trucks, same crew.
COMPOSITE SCENARIO BASED ON A REPRESENTATIVE SHOP PROFILE — NOT A NAMED CLIENT. YOUR NUMBERS WILL VARY WITH YOUR MARKET AND MIX.
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Bring last quarter's numbers to a demo. We'll model your attach rate, your open-estimate pipeline and your route density — live, on the call.