Features / Dispatch & routing
Dispatch & routing
The day, on one board, moving in real time.
The dispatch board is where ServiceCore360 lives. Every truck, every job, every gap — on a single drag-and-drop timeline with a live now-line so your dispatcher always knows where the day stands. Behind it, the Dispatch Optimizer and Route Planner keep every truck's day tight.
A board a dispatcher can trust
Drag a job between techs, stretch it when the diagnosis grows, and watch conflicts flag themselves. The board reflects reality — not the plan you wrote at 7am.
- Drag-and-drop assignment across every truck and time slot
- Live now-line showing exactly where the day stands
- Skill & trade matching — HVAC and plumbing certifications respected automatically
- Emergency insertion that re-flows the day instead of breaking it
- Color-coded job types: service, install, maintenance, estimate
- Open-slot visibility so same-day calls get booked, not lost
Dispatch board · Wed, Aug 12LIVE
NOW 10:42
M. TORRESHVAC
AC no-cool · Arcadia08:00 – 10:30
Compressor swap11:00 – 14:00
Open slot14:30 –
D. OKAFORPLUMB
Water heater install08:30 – 12:00
Slab leak est.13:00 – 14:30
Drain clear · Tempe15:00 – 16:30
S. NGUYENHVAC
Maintenance plan x308:00 – 12:30
Thermostat + duct13:30 – 15:00
J. WHITTPLUMB
Emergency · burst line09:15 – 12:00
Repipe walkthrough13:00 – 14:00
Open slot14:30 –
Routes that earn a job a day
The Route Planner sequences every truck's stops to cut drive time, and the live map shows where every truck is against plan. Less windshield, more wrench.
- Route optimization per truck across the metro
- Live map view with stop status and truck positions
- Drive-time savings reported daily, per truck
- Zone planning so trucks stay in their part of town
- Reshuffle suggestions when a job runs long or cancels
Route · Truck 4 · Phoenix EastON ROUTE
See this running on your jobs.
Every capability on this page is live in the demo. Book 30 minutes and we'll walk it with your services, your zones and your price book.